Our Services Expert Advice - We firmly believe that well-informed aquarists make the best customers. If you have a question as a beginner or an expert, just ask. We'll try to answer from our years of experience - or help you look it up. The only "dumb" question is the one not asked. Water Testing - We'll test your aquarium water for the ammonia, nitrite, nitrate, pH, hardness and specific gravity at no charge. We also test copper and phosphate for a small service charge. Just bring in a cup or so of aquarium water (water only, no fish) in a clean glass jar or a new plastic bag. Trade-Ins - We accept trade-ins on healthy fish and major aquarium components (tanks, tops, lights and stands). Items must be in good condition (no missing parts) and reasonably clean. On common tanks, tops, lights and stands, we pay up to 10% of the new value in credit for other merchadise. We also accept most types of fish in trade for other merchandise at up to 1/4 the retail price. Bread & butter fish may be brought in small quantities at any time. For large, expensive or saltwater species, please call ahead. Seasonal pricing may apply on some items, including pond fish, and we may pay little or nothing on fish (for example small convict cichlids and some large cichlids) where the supply currently greatly outweighs the demand or the tank space or care required outweighs the value of the fish. Please call ahead with any questions. Layaway - We reserve supplies with a minimum 50% non-refundable deposit and a maximum hold time of 90 days. On livestock, we ask for a 50% deposit with a maximum "hold" time of 14 days. Special Orders - Even we can't stock everything. But if we don't have it, we'll try our best to get it. We order livestock several times each week; if there's something you're looking for, just ask us, and we'll see if it's available. On supplies and parts, we require a 50% non-refundable deposit. Copyright © 2006 Aquatics Unlimited All rights reserved.